now, on a not so funny note...
DEAR KEY FOOD.
you have successfully turned me back to online grocery shopping. i tried, really i did. i got my grocery list together, clipped my coupons, and set aside time to actually go to the grocery store this weekend instead of ordering from FreshDirect.* But when you continue to have incompetent, lazy teenagers running things, it makes an easy, stress free errand give me a migraine.
here is what happened today... and EVERY TIME i come to your store. I travel up and down the aisles searching for whats on my list. i get to the WW frozen meals and there are 12 ** sale stickers all claiming that the meals are buy one get one free. huge bargain right?
i read every sale sign in depth like i was studying for an exam or something. i read every last detail b.c. that is how the stores get you. they post signs, you "think" you are getting something on sale, but really the sale is only on the 9.0oz kind, but all that is on the shelf is the 9.1oz & the 8.9oz, yet the sale stickers are all around THESE items even though, if you read clearly, they are NOT on sale. this really makes my blood boil. i get so angry at the sale sighs.
how hard is it for them to make ALL progresso soups on sale. or ALL WW meals. or ALL of anything, just something without so many darn exemptions.
anyways, i made sure that the items i had were actually the ones specified on the sale ticket. so going to the check out should be a piece of cake right?
wrong?
i watch as the teenage boy scans my items. i point out all of the errors and he ignore me. "they will come off at the end" he says. Um, no they wont, i think to myself. but i'm polite. i wait til the end to see. and i was right, the sales didn't come off. the cashier didn't even care that he was overcharging me and just said i "probably picked up the wrong items."
PROBABLY? you mean hes not even going to go check? seriously? okay now im pissed.
"Um, no i checked. they are the correct items. why don't you go check the signs" i said this is the nicest way possible while biting my tongue.
He is gone for 10 seconds*** and returns saying i had the wrong items.
okay, now i'm really pissed. Italian pissed.
"Come with me" i said as i storm around the cash register to the frozen food aisle.
"SEE this is what i have. This is whats on sale." and we did this for 3 more aisles.
we returned to the register and he corrected his mistakes. now the thing is, i understand the grocery scanners make mistakes. that is why i pay such close attention when getting rung up. However, my problem is with the cashiers. They have no customer service skills, and should have checked the sale items instead of making me escort him around the store pointing them out. half the time i am in there, the lazy teens are texting on their cells, eating snacks, or something else other than waiting on me. how do they get away with this? when i was a working teen .... i worked. really worked. i just don't understand how places like Key Food stay in business when they have incomepetent idiots working for them. even the managers are younger than me. i just don't get it. what is happening to this world? customer service should be a requirement. not a luxury. ahhhhh, this is hard proof that online shopping is the way to go.
*Dumb Dumb dumb
**yes, i counted
***not nearly enough time to even check one item, let alone for 4 that had mistakes
and i'll leave you with these 2 great quotes i heard this weekend!!!
Some days you're the fly, other days your windshield. -DP
Every sinner has future, every saint has a past. -vintage tee
